Frequently asked questions

Q: What is the Whiskey Rebellion Trail?

The Whiskey Rebellion Trail is made up of four cities, including Philadelphia, Pittsburgh, Washington and Baltimore, in addition to towns and rural areas in-between. It was created by a group of craft distillers and visitors’ organizations throughout the region to highlight the dynamic contributions of the region to the history of American spirits and the exciting rise of award-winning craft distilleries in the area over the last several years.

Q: How was the trail conceived and developed?

The trail was developed as a collaborative effort among a dozen destination marketing organizations (DMOs), as well as dozens of craft distilleries and cultural institutions throughout the Mid-Atlantic. The trail is governed by an Advisory Committee of funding DMOs and participating distilleries. The three-year development effort was envisioned and led by Meredith Meyer Grelli, co-founder of Wigle Whiskey in Pittsburgh, with early leadership and support from Craig Davis, CEO of VisitPITTSBURGH, as well as partners at Visit Philadelphia, Destination D.C., and the Washington County Chamber of Commerce. Questions about Trail development can be directed to the Advisory Committee Co-Chairs, Meredith Meyer Grelli at meredith@wiglewhiskey.com and Teresa DeFlitch at teresa@wiglewhiskey.com.

Q: Media Contact?

Meredith Meyer Grelli
Meredith@wiglewhiskey.com

Q: How does it work?

On the Whiskey Rebellion Trail website, you can choose from a variety of curated passes that spotlight four regions based on geography and history or choose a comprehensive pass that includes stops in all four regions. Passes are delivered instantly to your phone via text message or email with nothing to download. The message allows you the option of adding the pass to your mobile phone home screen for easy access. Complete your pass by visiting the included distilleries and/or museums.

Q: How do the participating distilleries and museums know I am exploring the trail?

The distilleries and museums are excited to welcome you. Simply show a ticketing agent or an employee your pass and they will redeem it. If you are having trouble redeeming your pass, contact support@bandwango.com.

Q: Can I purchase a pass at a distillery or museum?

Passes are available through the Whiskey Rebellion Trail website only. Once you purchase a pass a message will be sent to your phone (via text or email) that will allow you to instantly access the passport. You can then redeem all that is included in your pass by visiting included distilleries or museums and showing the ticketing agent or front of house employee the pass on your phone. Currently, we do not offer a way to print your pass on paper and redeem it.

Q: How much does it cost to participate in the Trail?

Prices range depending on what is offered, but there are passes to fit every budget. Each pass includes savings that are exclusive to the Whiskey Rebellion Trail.

Q: How long does it take to complete a pass?

Passes are divided into one-day, three-day or weekender, and one-year experiences and are designed to be completed within that timeframe. However, you can certainly complete the pass in any way that makes sense for you. Each pass has an expiration date, so be sure to check that information before you plan your trip.

Q: How do I access a pass I purchased online on my mobile phone?

Once you purchase your pass, a message will be sent to your phone and prompt you to add your pass to your home screen. An identical message will also be sent to your email address. All passes are available immediately with no app download required.

Q: Can I create a custom pass?

Not at this time, but it may be available in the future.

Q: Do I have to plan tours ahead of time?

We recommend calling ahead for tours that are included in your Whiskey Rebellion Trail passport to ensure availability. Keep in mind that some tours are only offered on weekends, so check your pass before making travel plans!

Q: What is the benefit of buying a pass?

We have curated the best things to do along the Whiskey Rebellion Trail, saving you both money and time. The passes are curated to offer the best possible experiences throughout the trail and provide you with savings on flights, cocktails, tours, and museum admissions exclusive to The Whiskey Rebellion Trail. It is also easy to use. No app is required – instead, your pass will be sent to you via text or email and you can save it to your phone for easy access!

Q: Do you offer refunds?

No, all sales are final. If you have an extenuating circumstance, please email support@bandwango.com and we’ll see what we can do for you.

Q: How long do I have to use my items after purchase?

You have 90 days from the date of purchase to use your passport for the first time. After the first use, the passport will be available for 24 hours (1-day), 72-hours (3-day), or 365 days (annual).

Q: Can I get an extension to my pass if it expired before I have a chance to use it for the first time?

If you have not had the chance to use your purchase before the expiration date, send us an email at support@bandwango.com.

Q: How do I gift a Whiskey Rebellion Trail passport?

When you proceed to the checkout page, you’ll see a gift option. Here, you can enter the recipient’s information, a special message, and choose whether you would like to deliver the gift immediately, at a specific date/time in the future, or hand-deliver the gift to the recipient. The pass will then be sent to your recipient via phone number on the date and time you selected

Q: I'm a merchant interested in joining the Whiskey Rebellion Trail. Who do I contact?

We’d be thrilled to work with you! Please contact Kimmy Peters at kimmy@bandwango.com if you’re interested in joining the Whiskey Rebellion Trail.